After receipt of an order, it takes 1-3 working days to process, pick and despatch an order providing the merchandise is in stock. In the event that an item is not in stock, we will contact you with an estimated lead time.

The Shipping Carrier will be selected at our discretion. Generally, parcels for delivery within Australia will take 1-3 business days to major metropolitan areas, however delivery to a remote location may take up to 5-10 business days. All delivery times are from the date of despatch.

International deliveries may take longer. For estimated delivery times and rates call us on +61 3 9535 2666.

In both instances, the estimated time allowance is determined by the shipping carrier as per their schedule and is not controlled or estimated by us. Delivery commences from the time of pick up and may be subject to delays from causes beyond our control.

We do not accept responsibility for damages or losses, consequential or direct of any kind resulting from failure to deliver as quoted. In all offers the products & services are subject to prior sale.

Backorders - When an order is a combination of goods in stock and backordered stock, the total order will be dispatched when the backordered products arrive and are ready for delivery, in accordance with stipulated lead times. Split orders are available, and shipping will be charged for each delivery.

Please Note: Some oversized or overweight deliveries may incur additional shipping costs.